Frequently Asked Questions (FAQs)
DCK SPORTS

1. Orders & Shipping

Q1: How can I place an order on DCK SPORTS?
A: Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q2: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted for your safety.

Q3: How long does shipping take?
A: Standard shipping typically takes 5-7 business days, while express shipping options are available for faster delivery.

Q4: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping costs and delivery times vary based on location.

Q5: How do I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use it to track your package on our website or the courier’s tracking page.

2. Returns & Refunds

Q6: What is your return policy?
A: We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us to initiate a return. Items must be unused and in their original packaging.

Q7: How do I request a refund?
A: Once we receive your returned item, we will inspect it and process your refund within 5-10 business days.

Q8: Are there any items that cannot be returned?
A: Customized products, clearance sale items, and used merchandise cannot be returned unless they are defective.

3. Products & Sizing

Q9: How do I choose the right size?
A: We provide detailed size charts for all our products. Check our Size Guide page before making a purchase.

Q10: Are your products suitable for professional athletes?
A: Yes! Our gear is designed for both beginners and professionals, ensuring top-tier performance and durability.

4. Account & Support

Q11: Do I need to create an account to place an order?
A: No, but having an account allows you to track orders, save shipping details, and receive exclusive offers.

Q12: How can I contact customer support?
A: Reach out via [Insert Contact Email], call us at [Insert Phone Number], or use our Contact Us page.

Q13: How can I stay updated on promotions and new arrivals?
A: Subscribe to our newsletter and follow us on social media for the latest updates.

5. Discounts & Memberships

Q14: Do you offer discount codes?
A: Yes! Sign up for our newsletter or follow us on social media for exclusive discount codes.

Q15: Do you have a loyalty program?
A: We are working on an exclusive rewards program—stay tuned for updates!

🚀 DCK SPORTS – Elevate Your Game!